Four data categories
People Profiles
Professional identities, employment history, skills, education, and career trajectory
600M+ records · 200+ countries
Company Data
Industry classification, headcount, hiring signals, headquarters, and descriptions
200M+ records · all major markets
Creator Profiles
YouTube, TikTok, and Instagram — subscriber counts, engagement, categories, contact
1B+ profiles · YouTube, TikTok, Instagram
Reviews & Ratings
G2, Glassdoor, Capterra, Clutch — structured review data for intelligence and NLP
100M+ reviews · verified sources
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Data at a glance
600M+
People profiles
200M+
Company records
1B+
Creator profiles
100M+
Reviews & ratings
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Monitor competitor ratings, review trends, and sentiment shifts across G2, Glassdoor, and Capterra
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Home›Datasets›Software Reviews & Market Intelligence
Software Reviews & Market Intelligence

1M+ Capterra software reviews,
ready for competitive analysis.

Structured review data from Capterra covering 37,000+ business software products. Every record includes ratings, full review text, pros and cons, reviewer details, and dates — built for product teams, analysts, and sales intelligence workflows.

Download Free Sample Book a Demo
No infrastructure needed
Custom subsets available
CSV, JSON, or API
Dataset at a glance
1M+
Verified reviews
37K+
Software products
30+
Fields per review
Data Freshness
Periodic updates · Coverage through Q3 2026
Download Free Sample Talk to Sales Contact us
No commitment required
Use Cases
Who buys this dataset
01

Competitive Analysis

Track competitor ratings and review sentiment across Capterra. Identify feature gaps and positioning opportunities from real user feedback.

02

Software Selection Research

Aggregate and compare reviews across software categories to support procurement, vendor selection, or market entry decisions.

03

Voice of Customer Analysis

Extract structured themes from thousands of user reviews to understand what drives satisfaction and churn in specific software segments.

04

Lead Generation

Identify businesses actively evaluating software in your category as a signal for targeted outreach.

05

Category Mapping

Understand the competitive landscape of any software category — who the players are, how they're rated, and what users say.

06

Product Benchmarking

Compare your product's Capterra performance against competitors on ratings, review volume, and specific feature feedback.

Data Schema
What's in each record

Every record is structured and ready to join against your CRM, data warehouse, or enrichment pipeline.

 Capterra Business Software Reviews Dataset — field reference
FieldTypeDescriptionCoverage
review_idstringUnique review identifier100%
product_namestringName of the reviewed software99%+
product_categorystringCapterra software category95%+
product_urlstringCapterra product page URL99%+
review_ratingfloatOverall star rating out of 599%+
review_titlestringReview headline from user90%+
review_textstringFull review body text88%+
prosstringWhat the reviewer liked85%+
consstringWhat the reviewer disliked83%+
review_datedateDate review was submitted97%+
reviewer_namestringReviewer display name88%+
reviewer_profilestringReviewer profile info where available60%+

Coverage = percentage of records with that field populated. Download sample to inspect full schema →

Delivery
How we deliver

We work around your infrastructure, not the other way around.

📦
Full dataset

Complete records as a bulk file in your preferred format.

🔦
Custom subset

Filtered by any field in the schema.

🔄
Scheduled refresh

Weekly or monthly delta updates.

⚡
API access

Real-time access against specific identifiers.

Formats
Fits your existing stack

Delivered in whatever format your pipeline accepts.

🗃
CSV / TSV

Flat file for Excel, Python, or any data tool.

{ }
JSON / JSONL

Nested records for databases or pipelines.

☁️
S3 / GCS / SFTP

Direct drop into your cloud storage or warehouse.

FAQ
Common questions
How fresh is the data?
The dataset covers reviews through Q3 2026. Update packages are available to extend coverage with newly published reviews.
Can I get a subset rather than the full dataset?
Yes — most buyers take a custom subset. Tell us the filters you need and we’ll scope and price accordingly.
Is this data compliant to use?
Compiled from publicly available Capterra review data. All reviews are user-generated content publicly visible on Capterra.com.
How do I get a sample before committing?
We provide a free sample so you can inspect the schema, field coverage, and data quality before any purchase decision.
What’s the minimum purchase?
There’s no fixed minimum — we work with buyers from focused subsets through to full dataset licences. Contact us and we’ll scope what makes sense for you.

Ready to see what’s inside?

Download a free sample or talk to us about a custom subset for your use case.

Download Free SampleBook a Demo